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Privacy Policy and Cookie Policy

Privacy Policy and Cookie Policy

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Effective Date: 03 July 2025

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1. Introduction

Cloudect Ltd. ("we", "us", or "our") operates the website cloudect.com ("Site"). We are committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

 

2. Data Controller

Cloudect Ltd.
6 Fern Road
Sandyford Business Park
Dublin, D18 FP98
Ireland
 

3. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when filling out the contact form on our Site.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

  • Usage Data: Information about how you use our Site, products, and services.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

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4. How We Use Your Information

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We use the information we collect in the following ways:

  • To provide, operate, and maintain our Site.

  • To improve, personalize, and expand our Site.

  • To understand and analyse how you use our Site.

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To process your requests and manage your account.

  • To comply with legal obligations and enforce our terms and policies.

 

4A. Email Outreach and Tracking

As part of our business-to-business (B2B) outreach, Cloudect Ltd may contact professionals at other companies using publicly available or business-provided contact details. These emails may include standard open and click tracking to monitor deliverability and engagement. This information is used solely for internal performance analysis and is not used for profiling, automated decision-making, or third-party advertising. Recipients may opt out at any time by clicking the unsubscribe link in the email or replying with "unsubscribe".
 

 

5. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data for a specific purpose.

  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

  • Contacting professionals at other businesses about our services and monitoring B2B email outreach performance to improve relevance and deliverability.
     

 

6. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties except as described below:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf. This includes providers who support our email delivery and campaign performance monitoring activities. These providers process data solely under our instructions and are contractually bound to uphold appropriate security and privacy safeguards.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 

7. International Data Transfers

Your personal data may be processed or stored in countries outside the European Economic Area (EEA), including the United States, Israel, South Korea, and Taiwan, where our website hosting provider (Wix.com Ltd.) or its subprocessors operate.

Wix may also transfer data to other jurisdictions as necessary for service delivery or as required by law. Where such transfers occur to countries that do not offer an adequate level of protection as determined by the European Commission, Wix ensures appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission.

By using our Site, you acknowledge that your data may be transferred and processed in these jurisdictions under these safeguards.

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

 

9. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Access: You have the right to request copies of your personal data.

  • Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.

  • Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at legal@cloudect.com

 

10. Cookies

Our Site uses cookies to enhance user experience. Cookies are small files placed on your device that help us understand how you use our Site and improve its functionality.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of our Site. For example, they enable you to navigate the Site and use its features.

  • Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.

  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

 

Managing Cookies:

Upon your first visit to our Site, you will see a cookie banner requesting your consent to use non-essential cookies. You can accept or decline these cookies. Your preferences will be stored for future visits.

You can also control and manage cookies through your browser settings. Most browsers allow you to:

  • View the cookies that are stored on your device.

  • Delete all or specific cookies.

  • Block cookies from being placed on your device.

Please note that disabling cookies may affect the functionality of our Site.

 

Third-Party Cookies:

We may use third-party services that place cookies on your device. These services include:

  • Google Analytics: To analyse website traffic and user behaviour.

  • Facebook Pixel: To measure the effectiveness of our advertising.

 

11. Changes to This Privacy and Cookie Policy

We may update our Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new Policy on this page. We recommend reviewing this Policy periodically for any changes.

 

12. Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact us:

Cloudect Ltd.
6 Fern Road
Sandyford Business Park
Dublin, D18 FP98
Ireland
 

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